Instead of clarifying the situation regarding the account blocking, Global Head of Customer Service at
@MEXC_Official
, Mr. Derrick, first deleted the chat, and upon a repeated inquiry, blacklisted the trader.
This shows MEXC’s true attitude toward its traders! The main thing is that they blocked the money in the account, and they don’t care about anything else.
"Dear Mr., I contacted Derrick, mentioned him daily in the chat using his username to read my message, eventually he read and deleted my correspondence even though I wrote to him respectfully and have been using their platform for a long time and asked him to remove the risk control that resulted in the $100,000 being blocked. I traded Ethereum and Bitcoin on their platform; the fees for Ethereum were zero.UID 93900172
Yesterday I wrote a private message to Derrick asking for help removing the risk control, he read the message and blacklisted me"
#MEXCFreeze #MEXCRiskControl #MEXCUserFundsFrozen
2:45 PM · Sep 24, 2025
·
591