On March 12, 2025, without any reason, my account freeze on MEXC was extended from 180 days (they had sent me a letter on January 22, 2025, stating a 180-day freeze) to 365 days!
The most interesting part is what Global Head of Customer Service at
@MEXC_Official
, mr Derrick wrote:
"The date provided, is a date we hope that the case can be closed. However, it may depend on the pace of the investigations. "
As you can see from this message, it refers to a “secret investigation,” about which I know nothing, since MEXC provides no details or explanations. Yet, it is precisely this secret investigation that will determine everything — both the date when restrictions are lifted and, most importantly, the safety of my funds!
I do not understand: if MEXC believes that I somehow traded futures improperly, according to their opinion, then why are they also withholding MY deposits? That is my money, which I deposited from my own cryptocurrency wallets.
Is this not fraudulent behavior on the part of the exchange?
My
@MEXC_Official
UID 63218153
Sincerely yours,
John ConstantineX — always a fair trader.
#MEXCFreeze #MEXCRiskControl #MEXCUserFundsFrozen
8:54 AM · Sep 13, 2025
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