Do you really believe that
@MEXC_Official
does not require mandatory KYC?
Let’s take my case as an example.
On May 23, 2024, I registered, and I was immediately asked to complete basic verification in order to be able to trade futures.
– On May 23, 2024, I provided my driver’s license.
On January 19 2025, my account was restricted, and customer support informed me that I needed to pass advanced verification, preferably using the same documents I had provided earlier. I also had to confirm my residential address.
– On January 19, 2025, I provided my driver’s license, a recent utility bill, and passed face-scanning verification.
– On January 26, 2025, I provided MEXC with my bank statements — from 2 banks and 3 debit cards, covering several years of use.
Head of Customer Service at
@MEXC_Official
, Mr. Derrick, assured me that this would help.
– On January 29, I provided MEXC with my medical certificate, confirming my health condition and thus proving the impossibility of flying to Singapore for in-person verification.
And…
On September 30, MEXC requested the following documents:
1.Please provide passport documents and a photo holding the passport
2.Please provide employment details and income proof for the past 6 months
3.Please provide address proof (issued within 6 months): bank statements, salary slips, or utility bills 4.Explain the deposit source and provide supporting documents: Fiat/Spot trading records
5.Explain the purpose and destination of your MEXC withdrawal and provide supporting documents: Fiat/Spot trading records
6.Please provide tax filing records for the past 3 years
Proof of income for the last 6 months and proof of address for the last 6 months — despite the fact that I have not been able to do anything on MEXC for more than 8 months.
Where is the logic?
Tax records for the last 3 years — even though I registered on MEXC less than 1.5 years ago.
Where is the logic?
An explanation for the attempted withdrawal of 50,000 USDT on June 17, 2024.
What is the logic here?
They did not allow me to withdraw my own money — this was not trading profit, it was part of my deposit! The withdrawal address was absolutely clean under AML checks! As was the address of my wallet, from which the deposit was made.
And most importantly, MEXC has repeatedly — more than 10 times — demanded my personal visit to Singapore, and even once to Hong Kong, in order to undergo in-person verification.
Given that the police in Singapore and Hong Kong informed me that MEXC has no license in their countries to carry out any kind of activity, does this mean that in-person verification and resolving the issue of unfreezing my account, cooperation, and other details of my trading would constitute a violation of the laws of these countries?
In summary:
MEXC has no license, no office address, they have not provided me with a single document that I or my lawyers requested, but MEXC is collecting more information from me than my own government.
On what basis? I truly feel fear.
My
@MEXC_Official
UID 63218153
Sincerely yours,
John C onstantineX — always a fair trader.
#MEXCFreeze #MEXCRiskControl #MEXCUserFundsFrozen
9:53 PM · Oct 3, 2025
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